At 96jili, we believe that gaming should always be a source of entertainment — never a source of stress or financial hardship. We are committed to providing Filipino players with the tools, information, and support they need to keep their play safe, balanced, and enjoyable. Our responsible gaming programme is built around transparency, player control, and easy access to help whenever it is needed. Whether you are a casual player or a regular member, these protections are available to you at any time through your account settings or by contacting our support team. We encourage every player in the Philippines to take a moment to review these guidelines and make use of the features available to them.
If gaming is affecting your daily life, our support team is available 24/7 to assist you.
Visit FAQThese features are built into your 96jili account so you can stay in control at all times.
You can set daily, weekly, or monthly deposit limits directly from your account settings at any time. Once a limit is set, it takes effect immediately and cannot be increased until the cooling-off period has passed. This gives you full control over how much you spend on the platform each period. Lowering your limit, however, takes effect right away with no waiting period. We strongly encourage all Filipino players to set a deposit limit that reflects their personal budget and entertainment goals. This simple step is one of the most effective ways to keep gaming enjoyable and within your means.
96jili allows you to set session time reminders so you receive a notification after playing for a set duration. These reminders help you stay aware of how long you have been playing and encourage regular breaks. Taking breaks is an important part of healthy gaming habits and helps prevent fatigue-driven decisions. You can customise the reminder interval to suit your own routine, whether that is every 30 minutes or every two hours. When the reminder appears, you can choose to continue or log out — the choice is always yours. We recommend using this feature alongside deposit limits for the most balanced gaming experience.
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days from your account settings. During this period, your account will be temporarily restricted from placing bets or making deposits. This feature is ideal for players who want a brief pause without permanently closing their account. The cooling-off period cannot be cancelled once it has been activated, ensuring that your decision to take a break is respected. After the period ends, your account will automatically return to normal access. We encourage players to use this tool proactively rather than waiting until gaming feels out of control.
For players who feel they need a longer break, 96jili offers a self-exclusion option that can be set for periods of 6 months, 1 year, or permanently. Once self-exclusion is activated, your account will be fully suspended and you will not be able to register a new account during the exclusion period. We take self-exclusion requests very seriously and process them promptly to ensure your protection. If you choose permanent self-exclusion, your account will be closed and your personal data handled in accordance with our Privacy Policy. We will also make reasonable efforts to prevent any marketing communications from reaching you during the exclusion period. If you are struggling with problem gambling, self-exclusion is a meaningful step towards regaining control.
Your account dashboard provides a full history of your gaming activity, including deposits, withdrawals, bets placed, and session durations. Reviewing your activity regularly is a healthy habit that helps you stay informed about your gaming patterns. If you notice that your spending or time on the platform is increasing beyond what you intended, this is a good moment to use one of the protective tools available. Transparency about your own behaviour is the first step towards responsible play. We make this information easy to access so that every Filipino player can make informed decisions about their gaming. You can view your full history at any time by logging into your account.
Our player support team is available around the clock to assist with any responsible gaming concerns, account restrictions, or questions about the tools described on this page. You can reach us through the live chat feature available when you are logged in, or by visiting our FAQ page for quick answers to common questions. We treat all responsible gaming enquiries with the highest level of confidentiality and care. No player will ever be judged or penalised for seeking help or activating protective features on their account. If you are concerned about a friend or family member's gaming habits, our team can also provide guidance on how to approach the situation. Your wellbeing is our priority, and we are here to help every step of the way.
Problem gambling can affect anyone, regardless of age, income, or experience. It often develops gradually, making it difficult to recognise in yourself or someone close to you. Being aware of the warning signs is an important part of staying safe. If you identify with any of the signs below, we encourage you to reach out to our support team or make use of the self-exclusion and cooling-off tools available on your account. There is no shame in seeking help — taking action early makes a significant difference. 96jili is committed to supporting every Filipino player who needs assistance.
Responsible gaming is about making conscious choices that keep entertainment enjoyable and sustainable. The following tips are recommended for all players on the 96jili platform, whether you are new to online gaming or have been playing for years. Small habits make a big difference over time, and building them early helps ensure that gaming remains a positive part of your leisure time. We encourage you to revisit these tips regularly and share them with friends who also enjoy online gaming. Remember that the games on 96jili are designed for entertainment, and outcomes are always determined by chance.
96jili strictly prohibits anyone under the age of 21 from registering or playing on the platform, in accordance with Philippine gaming regulations. During the registration process, all players are required to confirm their age and provide valid identification documents before their account is fully verified. We conduct regular checks to ensure that our age verification processes remain effective and up to date. If we have reason to believe that an account is being used by a minor, we will suspend the account immediately pending investigation. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. Protecting young people from the potential harms of gambling is a responsibility we take very seriously at every level of our operations.
If you suspect that a minor has registered on the platform, please contact our support team immediately so we can investigate and take appropriate action. We also recommend that adults keep their login credentials private and never share account access with younger family members. Responsible gaming starts at home, and we are here to support families in the Philippines who want to ensure safe digital environments for their children. Our team is trained to handle underage gaming reports with sensitivity and urgency. Together, we can make sure that online gaming remains an adult entertainment activity enjoyed responsibly.
Online gaming on 96jili is strictly for adults. Age verification is required for all accounts in the Philippines.
Have questions about responsible gaming tools or need to speak with someone? Our team is ready to help Filipino players any time of day.